Excellent customer service! The owner is great and very knowledgeable. He has helped us so much with getting our tanks to where they needed to be. Without his knowledge and wonderful pricing we wouldn't have the tanks we do today.
If he doesn't have what you're wanting, he does everything he can to get you what you need as quickly as possible.
Best pricing and customer service in town.
Great store, great service, remote or in person. Has the best prices I've seen domestically on all things aquariums. Service is hard to believe with these prices. Puts the big guys to shame. Stop and visit even if just to browse and have a conversation!
Sam is incredibly knowledgeable and has amazing customer service. I couldn't believe how low the prices were compared to the other fish stores and even online. He definitely makes the hobby more affordable and he's been able to order me everything I've asked. Don't waste your time going to any other store just go straight to Prevailing Tide Aquatics!
Went to Sam at prevailing tide aquatics and he has been ALOT of help and I very knowledgeable about the hobby! I HIGHLY recommend going and checking him out! Top notch service at so far unbeatable prices!!
His prices are very low. You get great deals on fish. RODI water .50 cents for 5 gallons is great. If you need something he does not have it he gets it for you. He will not sale something you ordered to someone else he holds it for you.
I can't say enough good things about Sam and Prevailing Tide Aquatics. Even though I am hundreds of miles away, in SC, I can tell you, without any doubt, my 2 tanks would not be up and running without him. I have a 60g reef and 150g FOWLR with Apex system. It's an older classic I bought used. I reached out to numerous local people and no one could help me. Sam, spent several hours over several video calls, remoted in to my Apex and got my tanks up and running. You WILL NOT find better care and customer service than from Prevailing Tides.
Excellent service. No exceptional service! Very knowledgeable staff! Super low prices! Impressed every time I go in. If I need something and it isn't in stock, it has been put on order, and I am notified immediately on its arrival.
I have purchased about 20 fish for my new tank. All healthy and beautiful. I am excited to say, this is my LFS (local fish store)!
Fun little shop doing big things, best guys to help with apex. Can do water testing and can order anything you need for your reef tank.